Resource management

In professional services organizations, it is extremely complicated and time-consuming to maintain up to date knowledge of which resources have been involved in which projects, their performances and the skill-sets available in the resource pool for futures projects. Often, the simple question “Who do we have available that can do X ” seems to be impossible to answer.

eTask-it recognizes that the most important assets a Professional Services Organization has, are its people. eTask-it's talent management provides an up-to-date central repository of information of the talent available within a company. This module, just like any other part of eTask-it, can easily interface with existing systems, for instance HR and Finance systems.

Resource management has a direct impact on the performance of the delivery of a service. eTask-it helps you assign the most suitable people with the most relevant experience and qualifications to the appropriate tasks.

Features in resource management include:

• Resource allocation to services
• Resource capacity management - Availability of different types of resources based on current commitments
• Talent management - Resource skills, performance scores after each project, project engagement history
• Resource utilization reports

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